THIS DOCUMENT (TOGETHER WITH ALL THE DOCUMENTS MENTIONED THEREIN) ESTABLISHES THE CONDITIONS GOVERNING THE USE OF THIS WEBSITE HTTPS://FRITZ-LIMITLESS.COM, AS WELL AS THE PURCHASE OF PRODUCTS, MADE THROUGH THE STORE ONLINE ENABLED FOR THIS PURPOSE.
DUTY OF INFORMATION
IN COMPLIANCE WITH THE DUTY OF INFORMATION CONTAINED IN ARTICLE 10 OF LAW 34/2002, OF JULY 11, SERVICES OF THE INFORMATION SOCIETY AND ELECTRONIC COMMERCE, THE FOLLOWING DATA ARE REFLECTED BELOW:
GENERAL CONDITIONS OF USE
ACCESS TO AND USE OF OUR WEBSITE, THE SERVICES AND / OR CONTENTS THAT ARE OBTAINED OR OBTAINED THROUGH IT, AS WELL AS THE PRODUCTS THAT, THROUGH OUR ONLINE STORE CAN BE ACQUIRED, ARE SUBJECT TO THE TERMS AND CONDITIONS DETAILED IN THIS ARTICLE.
ACCEPTANCE OF THE GENERAL CONDITIONS OF USE
THE MERE ACCESS, USE AND / OR PURCHASE OF PRODUCTS AND / OR DOWNLOAD OF ANY CONTENT INCORPORATED IN OUR WEBSITE DIRECTLY ATTRIBUTES THE CONDITION OF USER OF THE SAME, WHICH NECESSARILY IMPLIES THAT YOU ACCEPT AND ADHERE FULLY AND WITHOUT RESERVATION TO THE CONDITIONS THAT REGULATE OUR WEBSITE.
RULES OF ACCESS AND USE OF THE WEB PAGE
AS A USER, YOU ARE FORCED TO ACCESS AND USE OUR WEBSITE DILIGENTLY AND CORRECTLY, RESPECTING THE FOLLOWING RULES AND ASSUMING ANY RESPONSIBILITY THAT MAY ARISE FROM THE BREACH OF THEM.
ACCESS TO THE WEBSITE AND ACCESS TO THE ONLINE STORE
THE CONSULTATION OF THE ARTICLES AND / OR PRODUCTS OFFERED THROUGH THE CATALOG INCORPORATED IN THIS WEB PAGE, IS FREELY ACCESSIBLE TO ALL USERS OF THE WEB AND DOES NOT APPLY ANY RESTRICTION OF ACCESS TO THEM, UNLESS IT IS DETECTED THAT A USER BREACHES THE PROVISIONS OF THIS ARTICLE AND / OR OUR PRIVACY POLICY.
INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS
AS A USER, YOU ACKNOWLEDGE AND CONSENT THAT ANY INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS (REGISTERED TRADEMARK, COPYRIGHTS, DESIGNS AND OTHER RIGHTS THAT FALL ON THE MATERIALS OR CONTENTS OF OUR WEBSITE) CORRESPOND TO FRITZ-SPAIN AT ALL TIMES OR TO THOSE WHO HAVE GRANTED A LICENSE OF USE.
IMAGE RIGHTS
THE IMAGE RIGHTS OF THE PERSON (S) THAT MAY APPEAR AND BE IDENTIFIABLE IN ANY OF THE PHOTOGRAPHS AND / OR VIDEOS INCORPORATED IN OUR WEBSITE HAVE BEEN EXPRESSLY ASSIGNED TO US, SO THAT WE HAVE THE WRITTEN CONSENT OF THOSE PEOPLE TO USE THEIR IMAGE ON OUR WEBSITE AND IN OUR SOCIAL MEDIA PROFILES.
DISCLAIMER OF LIABILITY FOR CONTENTS STAYED ON ACCESSIBLE WEB SITES FROM OUR WEBSITE
IN FRITZ-SPAIN WE HAVE NO CONTROL OVER THE PAGES THAT WE COULD LINK THROUGH OUR WEBSITE, SO AS A USER, YOU RECOGNIZE AND ACCEPT THAT WE DO NOT ASSUME ANY RESPONSIBILITY FOR THE CONTENT THAT YOU CAN ACCESS THROUGH THOSE LINKS, NOR OF THE PRODUCTS AND / OR SERVICES THAT YOU CAN ACQUIRE IN THESE PAGES; OR ANY OTHER CONTENT, PRODUCTS, SERVICES, ADVERTISING OR OTHERWISE AVAILABLE ON THE LINKED WEB PAGES.
VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
AS A USER YOU MUST NOT MISUSE OUR WEBSITE BY INTRODUCING VIRUSES, TROJANS, WORMS, LOGIC BOMBS OR ANY OTHER PROGRAM OR MATERIAL THAT IS TECHNOLOGICALLY HARMFUL OR HARMFUL.
RIGHT OF EXCLUSION AND RESPONSIBILITY
IN FRITZ-SPAIN WE RESERVE THE RIGHT TO DENY OR WITHDRAW ACCESS TO THE CONTENTS, ONLINE STORE AND / OR PRODUCTS AND SERVICES HOSTED ON OUR WEBSITE, WITHOUT PRIOR NOTICE, AT YOUR OWN REQUEST OR FROM A THIRD PARTY, TO THOSE USERS WHO BREACH THIS ARTICLE OR THE PROVISIONS OF THE PRIVACY POLICY.
GENERAL
IN FRITZ-SPAIN WE WILL PURSUE THE BREACH OF THESE CONDITIONS, AS WELL AS ANY IMPROPER USE OF OUR WEBSITE, EXERCISING ALL CIVIL, CRIMINAL AND ADMINISTRATIVE ACTIONS THAT MAY CORRESPOND TO US BY LAW.
WRITTEN COMMUNICATIONS
THE APPLICABLE REGULATIONS REQUIRE THAT PART OF THE INFORMATION OR COMMUNICATIONS WE SEND YOU BE IN WRITING.
BY USING THIS WEB PAGE, YOU AS A USER ACCEPT THAT MOST OF SAID COMMUNICATIONS WITH US ARE ELECTRONIC. THEREFORE, TO COMMUNICATE WITH YOU WE WILL DO IT BY EMAIL OR WE WILL PROVIDE YOU WITH INFORMATION BY POSTING NOTICES ON OUR WEBSITE.
INFRACTION NOTIFICATION PROCEDURE
IN FRITZ-SPAIN WE RESPECT AND PROTECT THE PRIVACY OF OUR USERS AND OUR CLIENTS, AS WELL AS THE INDUSTRIAL AND INTELLECTUAL PROPERTY OF THIRD PARTIES. THEREFORE, WE REQUEST THE SAME RESPECT.
IN THE EVENT THAT YOU CONSIDER THAT THERE ARE FACTS AND / OR CIRCUMSTANCES THAT REVEAL THE ILLICIT NATURE OF THE USE OF ANY CONTENT, PRODUCT, SALES PROCEDURE, RETURN, GUARANTEE OR ANY OTHER CIRCUMSTANCE CONTAINED IN THIS WEBSITE OR IN THESE CONDITIONS AND , THAT REVEAL OR MAY REVEAL THEIR ILLICIT NATURE, YOU CAN CONTACT US AT THE FOLLOWING EMAIL ADDRESS: HELLO@FRITZ-LIMITLESS.COM.
GENERAL CONDITIONS OF THE PURCHASE AGREEMENT
THE GENERAL CONDITIONS INDICATED BELOW, REGULATE ONLY AND EXCLUSIVELY THE SALE OF PRODUCTS OR SERVICES OFFERED BY FRITZ-SPAIN THROUGH THE CATALOG INCLUDED IN ITS WEBSITE.
A PURCHASE THAT WILL BE PERFECTED THROUGH OUR ONLINE STORE.
REGISTRATION AND PRIVATE AREA
IF YOU WANT YOU CAN REGISTER ON OUR WEBSITE.
IN THIS WAY WE WILL HAVE YOUR DATA FOR FUTURE PURCHASES AND SO, WHEN YOU WANT TO BUY AGAIN, YOU WILL AVOID HAVING TO RE-ENTER YOUR INFORMATION.
PLACE AN ORDER AS A GUEST
IF YOU DO NOT WANT TO MAKE A PRIVATE ACCOUNT AND DO NOT WANT TO REGISTER ON OUR WEBSITE, THERE IS NO PROBLEM. IT IS NOT AN ESSENTIAL REQUIREMENT TO PLACE AN ORDER.
YOU WILL ONLY HAVE TO SELECT THE PRODUCTS YOU WISH TO PURCHASE AND REVIEW THEM IN THE “MY SHOPPING CART” SECTION, AND WHEN YOU ARE CLEAR, CLICK ON THE “BUY” BUTTON THAT OPENS TO THE RIGHT OF THE SHOPPING CART, AND ONCE INSIDE, FILL OUT THE FORM AVAILABLE IN THE “BUY AS GUEST” SECTION.
AVAILABILITY OF PRODUCTS
ALL PRODUCT ORDERS ARE SUBJECT TO THEIR AVAILABILITY.
IN THIS SENSE, IF THERE ARE DIFFICULTIES IN TERMS OF SUPPLY OR IF THERE ARE NO ITEMS IN STOCK, WE RESERVE THE RIGHT TO PROVIDE YOU WITH INFORMATION ON SUBSTITUTE PRODUCTS OF EQUAL OR SUPERIOR QUALITY AND VALUE THAT YOU CAN ORDER. IF YOU DO NOT WISH TO PLACE AN ORDER FOR THESE SUBSTITUTE PRODUCTS, WE WILL REFUND ANY AMOUNT YOU MAY HAVE PAID.
SHIPPING AND DELIVERY
IN FRITZ-SPAIN WE SEND ORDERS AROUND THE WORLD.
FREE SHIPPING INCLUDES SPAIN, THE CANARY ISLANDS, CEUTA AND MELILLA.
THE DELIVERY PERIOD WILL BE 48 HOURS FOR PENINSULAR SHIPMENTS AND 48-72 HOURS FOR THE CANARY ISLANDS, CEUTA OR MELILLA.
PRICES
THE PRICES OF THE PRODUCTS ARE AT ALL TIMES INDICATED IN EUROS (€) IN THE CATALOG OF OUR WEBSITE, WHERE WE WILL ALSO EXPRESSLY AND CLEARLY INDICATE WHEN IT IS, THE OFFERS AVAILABLE, PROMOTIONS, AVAILABLE COUPONS, BALANCE SALES, SALES IN LIQUIDATION, GIFT SALES AND DIRECT SALE OFFERS, EXCEPT IN CASE OF MANIFEST ERROR.
FORMS OR METHODS OF PAYMENT
IN CASE YOU DECIDE TO BUY OUR PRODUCTS AND SEND AN ORDER, THIS SHIPMENT, WITH ACCEPTANCE OF THIS ARTICLE, WILL LINK US AND WE WILL BE MUTUALLY OBLIGATED.
FOLLOWING THIS LINK, IN FRITZ-SPAIN WE GUARANTEE THE DELIVERY OF ALL THOSE PRODUCTS THAT YOU HAVE SELECTED IN OUR ONLINE STORE, AND WE WILL MAKE SURE THAT THESE COMPLY WITH THE CONDITIONS INDICATED IN THE CATALOG OF OUR WEBSITE.
RETURN POLICY
IF YOU ARE ACQUIRING OUR PRODUCTS AS A CONSUMER AND / OR USER, YOU HAVE THE RIGHT TO WITHDRAW FROM THIS CONTRACT WITHIN 14 CALENDAR DAYS, WITHOUT JUSTIFICATION.
THE PERIOD TO WITHDRAW THE CONTRACT WILL EXPIRE AFTER 14 CALENDAR DAYS FROM THE ONE IN WHICH YOU OR A THIRD PARTY INDICATED BY YOU, OTHER THAN THE CARRIER, ACQUIRED THE NATURAL POSSESSION OF THE GOODS.
RESPONSIBILITY AND EXEMPTION OF LIABILITY
UNLESS EXPRESSLY PROVIDED OTHERWISE, OUR RESPONSIBILITY IN RELATION TO ANY PRODUCT PURCHASED THROUGH OUR ONLINE STORE WILL BE STRICTLY LIMITED TO THE PURCHASE PRICE OF THAT PRODUCT.
APPLICABLE LAW AND JURISDICTION
THE APPLICABLE LAW IN CASE OF DISPUTE OR CONFLICT OF INTERPRETATION OF THE TERMS THAT MAKE UP THIS TEXT AS WELL AS ANY MATTER RELATED TO THE USE OF THIS WEBSITE OR THE PRODUCTS, SERVICES AND / OR CONTENT HOUSED THEREIN, WILL BE THE LAW SPANISH.
FORTUITO CASE AND FORCE MAJEURE
NONE OF US (NEITHER FRITZ-SPAIN NOR YOU AS A USER) WILL BE RESPONSIBLE FOR THE DELAY IN THE EXECUTION OF OUR OBLIGATIONS OR FOR THE NON-EXECUTION OF THEM (EXCEPT FOR NON-PAYMENT OR NON-DELIVERY OF THE REQUESTED PRODUCT), IF THIS BREACH WAS MOTIVATED BY FORTUITOUS CASES OR FORCE MAJEURE REASONS, AS ESTABLISHED BY OUR CIVIL CODE.
AMONG OTHERS, THE FOLLOWING ASSUMPTIONS COULD BE MADE, LISTED BY WAY OF EXAMPLE AND NOT LIMITED TO:
STRIKES, LOCKOUTS OR OTHER INDUSTRIAL ACTION. FIRE, EXPLOSION, STORM, FLOOD, EARTHQUAKE, SUBSIDENCE, EPIDEMIC OR ANY OTHER NATURAL DISASTER. IMPOSSIBILITY OF USING TRAINS, AIRPLANES, MOTOR TRANSPORT OR OTHER MEANS OF TRANSPORT, PUBLIC OR PRIVATE.
COMMUNICATIONS
FOR THE PURPOSES OF POSSIBLE NOTIFICATIONS, THE ADDRESS INDICATED AT THE BEGINNING OF THESE GENERAL CONDITIONS, AND AS THE CLIENT’S ADDRESS, ARE PROVIDED AS THE ADDRESS OF FRITZ-SPAIN, WHICH YOU PROVIDE IN THE FORM OF OUR WEBSITE OR IN YOUR PRIVATE AREA.
NULLITY
IF ANY CLAUSE OF THESE GENERAL CONDITIONS OR OF OUR PRIVACY POLICY, WERE DECLARED NULL OR VOID, IN WHOLE OR IN PART, BY ANY COURT, THE REMAINING STIPULATIONS WILL REMAIN VALID.
EUROPEAN PLATFORM FOR THE RESOLUTION OF E-COMMERCE CONFLICTS
WE INFORM YOU AS A CONSUMER THAT SINCE LAST FEBRUARY 15, 2016 THE ONLINE CONSUMER LITIGATION RESOLUTION PLATFORM (“ODR PLATFORM, ONLINE DISPUTE RESOLUTION”) IS OPERATIONAL FOR ALL COUNTRIES OF THE EUROPEAN UNION, INCLUDING SPAIN. IN THE CASE OF SPAIN, THE EUROPEAN COMMISSION HAS DESIGNATED THE EUROPEAN CONSUMER CENTER ATTACHED TO THE SPANISH AGENCY FOR CONSUMER AFFAIRS, FOOD SAFETY AND NUTRITION, AS A CONTACT POINT FOR THE PLATFORM, TO ASSIST AND SUPPORT THE SUBMISSION OF CLAIMS THROUGH THE AFOREMENTIONED PLATFORM.
FROM THE ENTRY INTO FORCE OF DIRECTIVE 2013/11 / EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF MAY 21, 2013, CONCERNING THE ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES AND REGULATION 524/2013 OF THE EUROPEAN PARLIAMENT AND OF THE TIP, WE ARE OBLIGED TO INFORM OUR BUYERS ABOUT THE EXISTENCE OF THE PLATFORM.
HENCE, WE INFORM YOU THAT IN THE EVENT OF ANY CONFLICT WITH THE FRITZ-SPAIN CONSUMER, THERE IS A NEW, SIMPLE, MULTILINGUAL AND ACCESSIBLE EUROPEAN PROCEDURE FOR RESOLVING THEM. WHICH CONSISTS OF THE FOLLOWING:
THE CONSUMER MUST ACCESS THIS PLATFORM AND COMPLETE THE ONLINE CLAIM FORM. ONCE FILLED, IT WILL BE SENT FROM THE SAME PLATFORM. THE CLAIM WILL BE SENT TO FRITZ-SPAIN, WHO WILL PROPOSE AN ALTERNATIVE DISPUTE RESOLUTION ENTITY TO THE CONSUMER. ONCE THE CONSUMER AND THE SELLER AGREE ON THE MEDIATION ENTITY THAT WILL RESOLVE THEIR CONFLICT, THE PLATFORM WILL SEND THE CLAIM TO THE CHOSEN ENTITY. THE MEDIATION ENTITY WILL DEAL WITH THE CASE ELECTRONICALLY AND WILL PROPOSE A SOLUTION WITHIN A MAXIMUM PERIOD OF 90 DAYS.
